At r O g u e  e t h O s, we aim to provide a seamless shopping experience, which includes transparency regarding shipping fees. Please review our shipping policy below:

1. Shipping Charges
   Shipping costs are calculated at checkout based on the destination, weight, and size of your order. The customer is responsible for paying the full cost of shipping.
2. Shipping Methods
   We offer various shipping options, including standard, expedited, and express shipping. You can choose your preferred method during the checkout process.
3. Order Processing Time
   All orders are processed within 5 business days. Please note that processing time does not include weekends or holidays.
4. Shipping Time
   Delivery times vary depending on the shipping method chosen and the destination. Estimated delivery times will be shown at checkout.
5. Tracking Your Order
   Once your order is shipped, we will provide you with a tracking number. You can use this to monitor the status of your shipment.
6. Shipping Address
   Please ensure your shipping address is correct at checkout. We are not responsible for delays or issues caused by incorrect or incomplete addresses.

Lost or Damaged Items
If your package is lost or damaged in transit, please contact the carrier directly using the tracking information provided. If assistance is needed, feel free to reach out to our customer service team.